Frequently Asked Questions

Notify us by e-mail of your intention to return an item, and the reason for the return. If you suspect a manufacturer's defect, please send a photo of the defect by e-mail. Include your name, order number, proof of purchase, and indicate if you would prefer a refund or store credit

We would be unable to change or cancel an order once it has been placed.

If your online order is not as expected, please contact us

If you received damaged merchandise, please retain the box, packaging and all contents and contact us as soon as possible for assistance.

You can either edit this FAQ with your FAQ or start fresh by deleting this! App also allows you to import standard curated FAQs from 'Import/Export' option you see on FAQs listing page. If you have your own FAQs to import, you can use our CSV format and upload those as well!

We ship worldwide.

After your order has been processed, please allow 10-12 days for your order to arrive (varies by location). (However, *PLEASE* make sure your shipping address information is entirely correct to ensure a faster, safer delivery!)